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Online Library services available during Library closure

The Library is closed until further notice due to the Coronavirus COVID-19 outbreak; please monitor the University’s webpage for updates and information relating to the closure. The following gives information on contacting the Library and accessing online Library services during the closure. All online services will remain available remotely; see below for links and further information. 


During this time of library closure Library staff are still available to provide help and advice with any aspect of your study or research.

Please direct all queries via the ticketing system by email to, or and we will endeavour to respond to queries as quickly as possible. 

Note that, where possible, we will carry out virtual 1-to-1 consultations or group training using Zoom, Microsoft Teams or BlackBoard Collaborate.

Academic Writing Centre

The AWC will remain open for email consultations until May 31. Appointments can be made 1 day in advance by emailing and providing the following information:
  • your student number
  • your year of study and subject
  • your availability

One of the tutors will get back to you to arrange an appointment.

NOTE: The AWC will be closed in June but will reopen for July and August to help postgraduate and repeat students.

Accessing information resources

If you are a registered student or member of staff, it is possible to access all online information resources from off-campus. Simply follow the database links from the Library Catalogue and login as directed.  It is essential to login otherwise the service provider will not recognise you as being from NUI Galway. For more information, please go to our page on Off-Campus Services.

Borrowing and returning items

As the Library is closed, it is not possible to borrow material; however, the Library system will take into account these closed days and will not fine patrons who have material due during the closed period.  We are also asking patrons Not to return items via the external returns box as the box will be closed. Remember many of the library’s books are available as e-books through the Library Catalogue.  If the book you need is not available as an e-book, please let us know at and we’ll purchase an e-book edition if available.

Digital repository services

Please visit our digital repository webpage for information on the various platforms available for users.  This page includes links to our Institutional Repository, Digital Collections, Archives and Digital Exhibitions.  We are endeavouring to continue to provide a limited digitisation chapter scanning service to staff during the closure. Please contact us at for more information.

Submissions (PhD thesis and publications) to the ARAN repository are being processed and authors will be notified by email when their submission is available on ARAN.

Service desk Tickets and Emails to are checked daily and users contacted.

One-on-one online consultations are available: request an online meeting with one of our experts on any of the following:

  • Digital projects, tools, technology, and methods
  • Open publishing, digitisation, copyright and identifiers, 
  • Digital repository services (for digital archives), 
  • Web hosting for digital exhibitions (using Omeka).
  • Digital publishing support and guidance for open-access and alternative publishing models.
  • Please email for more information

Ensure Access to Online Collections for Online Exams (Academic Staff)

Additional assignments as a replacement for a written exam:

  • If you require additional information resources and readings email and we can purchase e-books to support students
  • Make use of the Reading List system to ensure students can link to readings from off-campus with no authentication issues

  Open book exam:

  • Contact to ensure e-books are available on an unlimited concurrent access basis.  This will help to avoid students being locked out of the e-book during the exam

  Access to e-books:

  • Not all books are available in e-book format, but we have been negotiating hard with publishers and have had some success in obtaining e-access for students. Please do let us know what material your students need and we’ll try to get access.  As some books are unavailable as an e-book, it would be helpful if you could suggest alternatives texts or let us know if there is a specific chapter that is of most importance.
  • Publishers are opening some of their content on a temporary basis in response to the current crisis,  we are including this information in our catalogue as quickly as we can.  Check on publisher websites to see if the content you require is now openly available. 

Inter-library loans

The Inter-Library Loans service is available on a best effort basis. Requests may be placed in the usual manner via the Library website.

For patrons with material currently on loan these have been renewed with the lending Libraries and no fines will accrue for the duration of the closure. 

Due to the Library being physically closed, print materials cannot currently be supplied on inter-library loan. As most of our monograph requests are supplied in print format, monograph requests will remain challenging. However when possible, we will supply a monograph request with an electronic book, where available.

The supply of article requests should be possible on a case-by-case basis, and all fulfilled article requests will be sent directly to the patron in PDF format. Patrons should read the delivery email as instructions on how to open their article are contained therein. In some cases they will need to download software to view the article, so please read the email carefully. Any queries in this regard may be sent to  

Please note that this service is dependent on other institutions maintaining their document delivery services and as such may be withdrawn at short notice if additional restrictions are implemented

Library guides and tutorials

We have a vast range of Library guides available for students, researchers and staff.  For ease of use the guides are segmented by College, please go to for more information. Here you will find additional resources on the Academic Writing Centre, Citing and Referencing, Information Skills and Using Endnote.

Open Access to Coronavirus (COVID-19) Research

Leading publishers are gathering publications, datasets and other material on novel coronavirus (COVID-19). Please find below a list of freely available content to assist researchers, medical professionals, policy makers, and others who are working to address this health crisis:

Open Education Resources 

The following are a list of OER’s which we recommend.

OER Commons >
Includes all kinds of educational resources from complete university courses to open textbooks, interactive, web-based activities and lesson plans. It can be searched by subject and education level.

MERLOT includes educational materials in many different formats, with the ability to filter in the Advanced Material Search according to Subject, Audience (i.e. Third-Level or not), Material Quality (i.e. peer reviewed or not) and by license.

Open Textbook Library >
Open textbooks are textbooks that have been funded, published, and licensed to be freely used, adapted, and distributed. These books have been reviewed by faculty from a variety of colleges and universities to assess their quality. These books can be downloaded for no cost, or printed at low cost.

OpenStax >
Another excellent source of open textbooks.

Reading list system

The Reading List System will be fully available from off-campus both for students to access existing reading lists and for academic staff to create new reading lists.  Full information on using the Reading Lists System is available here:

Special Collections & Archives

Information on how to access Special Collections & Archives resources can be foud in the following document: Archives & Special Collections Off-Campus E-Resources.

Note that staff are available to answer any query you may have or to offer any support and guidance in using the collection - email

Suggesting new material

We will continue to process suggestions for new material while the Library is closed, however we will be ordering only e-book editions, as staff will not be available to receive delivery of physical material.  We will seek e-book editions of any material suggested and if available will purchase the e-book edition.  These will be available via the Library Catalogue within two working days.  Suggestions that are not available as an e-book will be processed when the Library reopens.